
It seems that interest in acquiring a service dog for a child with autism has really skyrocketed after some national media attention in the past 6 or so months from shows like "Good Morning America", which have featured kids on the spectrum and their trusted "service" pooches. Who doesn't think this is a great idea? I sure do! North Star Foundation's "Lola" (our Lily's sister) was featured on GMA last April. In fact, I guess you would consider us a "North Star family", since we are the proud owners of one of Patty's (the breeder/director of the North Star Foundation) "service" dogs, and have been since September of 2007.
When I first came up with the idea of Sean having a dog, his very own special friend, I was obsessed with finding out as much information as I could about this form of therapy for a kid with ASD. I remember googling "service dogs and autism" and there it was: for me, I think it was also covered in blinking, pink neon lights, "North Star Foundation", "We Help Children Find Their Way". I mean hello? This is exactly what I was looking for - somebody to help us help Sean find his way! I read the entire website in no time flat and was hooked on this place. It appealed to me because the price was right ($2,500 was a STEAL compared to the $10,000 price tags I had seen elsewhere), the dogs were absolutely GORGEOUS, and the website is so well written, that I thought this woman for sure is an expert in this field. I trusted her almost immediately.
After talking it over with my husband and the other kids, we decided to send in the application. After reading our information over, Patty told me we would be accepted onto her waiting list, which was 2 years, because we seemed to have realistic expectations of how one of her dogs could help Sean. I guess some people want a babysitter for their kid, or Lassie. Hell, I just wanted a dog to be Sean's friend, and to help interrupt Sean's stims, as advertised on the website.
I had made my first inquiry into acquiring a North Star dog in October of 2006, the litter was born April 20th, 2007, and we visited the pups on Memorial Day weekend, when they were all about 10 weeks old. Patty got to meet Sean, and therefore was able to better ascertain which pup would make the best match for him and his specific needs. When Sean didn't respond to the puppies, we should have paid more attention to that red flag, but we just assumed it was too damn hot outside for him to care about the dogs.
Lucky for us, the wait was not 2 years at all, or even close to that, it was only 9 months from inquiry to acquisition of the dog. I think originally Patty really liked me, and admired my enthusiasm in helping my child. I've always gone after things full speed ahead, and this was certainly no exception. We also had 4 children in common; I think that helped a lot too.
As much as I dislike Patty Dobbs Gross on a personal level, I am going to TRY to stay on point about the relevant issues concerning the placement of this dog within our family (much of the negative stuff regarding what I have in writing from her I'm going to leave out altogether b/c it's just too much to write about).
So here we go: Our selected pup went to a local puppy raiser in July for approximately 2 months before coming to live with us permanently. Although the dog had had some training, she was still a puppy in every sense when we got her. I taught her to not bark, to not jump, to not hang around the table during meal times. With the help of Valerie, our trainer, who Patty hooked us up with, I did a pretty damn good job of training this dog! Lily was housebroken when we got her, though I (and the puppy raiser) did notice the dog was leaking urine while sleeping, which turned out to be the reason our relationship with North Star went south.
Lily leaked urine, for reasons we still don't know to this day, and is prone to urinary tract infections. Unfortunately, when I told Patty about it, she wasn't quite sure how to respond, and wasn't sure the problem wasn't somehow connected to us and our care of the dog (she had suggested we weren't letting her out enough, or we were giving her too much water). I obviously found this statement to be insulting and ultimately ended the relationship. But before doing so, in a last ditch effort to get the testing the dog needed through the advice of my vet, my husband drove Lily up to Patty's place last July 4th weekend (that's right, a full
6 months from the time I had first approached her with the leaking canundrum) for more invasive and expensive testing that we simply could not afford. I have, in writing, Patty's agreement to "get to the bottom" of Lily's leaking issues (which got horribly worse during a UTI), if not through her vet, then through Tuft's. Needless to say, Patty did not go to Tuft's. I spoke with the vet who saw Lily and she let me know that Patty declined further testing past the initial first step of taking a urine sample from within the bladder to check for infection, which she thought may be resistant to the antibiotic we had repeatedly been treating her with (which ended up NOT being the issue). And we'll never know the cause, because Patty claimed the dog never leaked at all while in her care and that the problem must be on our end. We were so extremely disgusted, words cannot express our disgust, so Mike made the 4-5 hour trip back after 5 wasted days in CT, and picked Lily up. I sent some final thoughts to Patty and that was that! I will keep her emails until the day I die though, just in case she ever reads this and tries to deny what happened. I've got it all in writing.
The bottom line is this: dogs and MOST kids bond naturally...they don't need fancy websites, or special "training" (I use that word loosely in our case - there was no training for our dog & son team) to impact the life of a child with special needs. That child naturally takes to that dog, and loves it and shows it empathy although that child has never shown another human being any kind of empathy whatsoever during his/her lifetime. You don't need to spend thousands of dollars to see the changes a dog can bring to the life of a child on the spectrum.
With that being said, let me also say that of course some kids' lives have been dramatically improved with the help of a properly trained dog, specific to that child's needs. 4 Paws for Ability has a great reputation for this exact purpose, among others who are not popping into my head at this moment. But what Patty sold us, and most other North Star families, is the natural connection between child and dog; a dog who naturally improves a child's life.
We received our North Star "public access" vest after completing the "good citizenship" test. Lily was in no way ready for public access after passing this test by the skin of her teeth (by an extremely lenient test giver). North Star paid for a repeat course, but after that, there was silence. No game plan, no nothing on where to go next (not to mention a chronically infected, leaky dog hampered our plans to take her out in public, but Patty would not acknowledge this). Plus there was so much tension between me and Patty you could cut it with a knife, even from PA to CT. Things were getting ugly!
I keep in touch with some of Lily's littermates' families who have the same opinion of North Star as I do: they would NEVER recommend it to anybody; they don't like Patty or her lack of professionalism, and their dogs are nothing more than expensive family pets, who in no way whatsoever, have helped their disabled children. Their experience, and mine, are the main reason I wanted to start a blog on Sean and his progress. I have also come across puppy raisers for Patty who would never do business with her again due to the nervousness of her dogs, a fact which Patty admitted to my husband about OUR litter - which begs the question: How many nervous dogs has she bred?? She verbally admitted to my husband she would never repeat Lily's breeding.
There are also some families who have had a great experience with North Star. I also keep in touch with one such family. But I happen to think that their son naturally bonded with his dog, the current success of the placement has absolutely nothing to do with any specific North Star training, I think even the mother of this child would admit that at this point. But maybe some families get lucky with experienced trainers who are familiar with autism and dogs.
Sean never took to Lily, a fact I would never blame Patty for. I just want parents to realize that not all kids will take to their dog, and a reputable organization will make sure the placement is successful before taking your money. Patty is all over the internet, speaking intellectually about autism, and a well trained dog's role in an autistic child's life. She is so convincing; I liked her so much, until the problems with Lily set in and she seemed completely aloof to our problems and began talking to me like I was uneducated about raising and caring for dogs (meanwhile I had 2 Shelties (females) during my lifetime, neither had the issues we were dealing with now).
If your child likes dogs, find a reputable breeder of Goldens, or another kid friendly breed, and go that route! If you can get a trainer who has experience with service dogs (or is highly motivated to learn about it), especially pertaining to kids with autism, you're in good shape. By the time you get a fully trained dog to meet your child's needs, you'll have spent less than you would have paid to Patty in a "donation" anyway!
When we acquired Lily, a contract with North Star was nonexistent, and therefore, we had no protections afforded to us. When the leaking finally got noticed, and the "recessed vulva" was diagnosed, Patty did not offer to replace Lily (not that we would have taken her up on that), nor did she offer us any kind of help. Reimbursements made by her were like pulling teeth.
So just be careful! I don't begrudge people who have successful placements through North Star, or any other organization. I just want people to know, minus many of the details, that we are one family of probably many, who having done business with Patty, have ended up unhappy with our investment. As most families of autistic children already know, therapy is expensive, and we try to choose wisely among what is available. Money doesn't grow on trees, and I feel my family got screwed. The price tag for Lily was $2,500 - did we pay full cost? No. Thank you God! But many families do pay out of their own pocket. Some of the dogs from Lily's litter cost $5,000. That is flat out wrong! For the services we received, that is robbery.
This is the best therapy I could have asked for: writing about our experience in a blog takes the weight of the entire experience off my shoulders. Lily is now medicated, (something that Patty advised against), and has been dry ever since. We also give her cranberry capsules to help keep the UTI's away, and it has done its job. She hasn't had an infection in months (since we brought her back from Patty's).
We only wanted an apology for all the dirty floors and carpets, and stress, but never received one; only blame for the problem! Instead of getting a dog to help our special needs son, we also got a special needs dog! Figures! Choose your organization wisely people, that's all I can say! And good luck to anybody on that journey. I hope a service dog (or just a pet) will help your child! Good luck!